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Croft & Croft Privacy Policy

The General Data Protection Regulation (GDPR) came into force in May 2018. This legislation replaces existing data protection laws and governs how companies collect, hold and use people's personal data.
As a leading provider of quality flooring and fitting services for domestic and commercial customers, Croft & Croft Ltd is committed to GDPR compliance and strengthening the security and protection of its customers' data.
Croft & Croft Ltd therefore abides by the following customer data safeguarding principles:

  • Only data specifically necessary for the supply and fitting of flooring to a customer's premises will be collected and stored.
  • Customer data is only stored electronically within our premises' centralised accounting system and secure backup disks. These can only be accessed by our Directors and Senior Administrators.
  • Any printed documentation that includes customer data e.g. invoice, statement, delivery note etc. is stored centrally at our premises under lock and key. The only key holders are our Directors and Senior Administrators.
  • All printed customer documentation is professionally shredded at time of disposal.
  • Our customers have a permanent right to request that all their data be erased at any time. If you wish to be erased from our systems, please contact our Data Protection Officer detailed below.
  • We only use customer data in the processing and fulfilment of customer orders for flooring and fitting, and the optional communication of occasional commercial news and offers.
  • None of our customer data is transferred to any third party.
  • We expect all our suppliers to have GDPR procedures in place and encourage customers to familiarise themselves with GDPR.
  • All our staff are familiar with the importance of GDPR and their personal responsibilities to protecting customer data.

Any questions relating to our GDPR procedures can be addressed to:
Lee Croft, Croft & Croft Ltd. The Nook, Churton Road, Farndon, Chester CH3 6QP
Tel: 07778 703537 email: lee@croftandcroft.co.uk

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About us

Croft and Croft Ltd is committed to achieving the highest standards, and pursuing the best environmental practice wherever possible. The Company recognises this element as part of its current and future business performance. We are committed to supporting and improving the quality of the environment wherever possible by looking for improvements in pollution prevention through elimination, reduction and control of emissions and waste.

Croft & Croft are members of the Contract Flooring Association

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Contact

  • Croft and Croft Ltd,
    The Nook Churton Road,
    Farndon. CH3 6QP.
  • 0845 6434 728
  • info@croftandcroft.co.uk
  • Registered in England and Wales
    Registration number: 6093582
    VAT number: 903827525
    Registered office address is Hargreaves and Woods, Cholmondeley House, Dee Hill Park, Chester, CH3 5AR

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